• E-Mail your project details to projects@itmatchonline.com
• Administrators of ITMatchOnline will review your project and post it on this site
• Your project details posted on ITMatchOnline will be seen by many service providers from different fields. Some of them will directly contact you.
• As we already have a selected list of very competent service providers from different disciplines, your search for good service providers is drastically minimized.
• So select the best service provider which suits your requirements and negotiate.

• You get an access to skills and resources that you don't have within your business.
• You don't have to invest on infrastructure or increase overheads on training and development.
• The biggest advantage of outsourcing is of course, that the cost incurred in getting the work done is 40%-60% less than the cost of doing it “in-house”.

• Data Entry
• Data Capture/Scanning
• Data Processing and Database Management
• Data Conversion
• Data Entry
• e-CRM
• SCM
• Forms and Claims Processing
• Order Processing
• Indexing and Archiving
• Web site design, development and normal creation
• Software Programming, Development and Technology tools creation
• Call Center Activities
• Web Research and Data Mining
• Conducting market surveys or any other surveys
• Design and DTP
• Engineering and Design
• Multimedia and Animation
• Transcription (medical, legal and others)
• Medical Billing and Coding
• HR Services
• Internet Marketing, Search Engine Ranking and optimization
• Training
• Writing and Translation
• Proof-reading and editing
• CAD/CAM Services
• Bookkeeping and Finance
• Or any other service that can be managed from a geographically different location

Some of the major factors which should be considered are:

• Maximum and minimum costs difference in regional and offshore markets.
• Expertise available in the offshore location.
• Wage level differences (onshore and offshore).
• Resources and Infrastructure available.
• Overall Benefits—Are the benefits significantly more ?
• Are there some limitations and whether these limitations are minor or critical ?
• Services availability and quality factors etc.

Traditional
The assets, resources and operational responsibilities of the project are transferred to an external entity. Such contracts may also involve subcontractors. This facilitates competitive bidding.

Facilities Management
In this model, the management, staff and operational responsibilities of a project are contracted to a service provider.

Third-Party Providers
Third-party providers supply outsourcing services to other companies. For example, Internet software service firms setup technology systems projects for a number of companies.

Joint Venture
The service provider and buyer enter into a partnership in a joint venture model. Usually, one party becomes the majority partner or the responsibilities are shared. The buyer wants prices that provide substantial profits and can be raised to cover expenses, Such operative models go for stable and predictable demands on personnel time.

Select the country
This requires studying the political stability, economic policies, quality of skilled and technical workers, ease of infrastructure availability, cultural issues, IT laws and policies, government support and related factors.

Selecting the service provider
This involves careful study and planning. The vendor's capacity, infrastructure, technical competence and quality of human resources, work location, availability of technology and related matters such as stable Internet connectivity, financial stability, experience and references, availability of experts for managing strategic issues and so on.

Management relationship
It is essential that both parties accept the business policies, working style and corporate ideologies of each other. The main focus should be on the project performance, timely completion of the work, quality and flexibility of support, cost benefits, crisis management and emergency support etc.

Following are some of the risk factors involved in the field of outsourcing:

• Resources stability
• Infrastructure stability
• Confidentiality matters
• Time zone factor
• Cultural Differences
• Political Factors
• Legal issues and copy rights and other factors concerning business
• Smooth operations etc.

This largely depends on the terms and conditions negotiated between the two parties and the way the whole process is handled. It is inevitable that if you outsource a business process, you will not be having total control over all aspects of the project operations. As the main benefit of outsourcing is decreasing in cost, a flexible approach is necessary to achieve this goal.

Some of the common factors to be include in the outsourcing contracts are:

• Agreement terms
• Warranty
• Disclaimers
• Control Factors
• Minimum Service levels
• Compensation and Incentives, penalties and rewards
• Risk responsibilities
• Data ownership and confidentiality
• Performance measures
• Teaming
• Emergency and Crisis Measures

You should build sufficient flexibility in the contract to make it a win-win situation for both parties. After all, you have opted for a very non-traditional and innovative way of doing business. Applying traditional standards and ideology will not be appropriate or logical.