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- Selection of appropriate offshore location
- Political and economic fidelity of the country
- Language and talent set of local population
- The condition of the country's existing telecommunications infrastructure
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Priorities for selecting an outsource partner
On a scale of 1 to 5 (where 1 = extraneous and 5 = vital)  |
- Selection of ideal outsourcing partner
- Price
- Expertise in a particular industry
- Integration capabilities
- Training and qualifications
- Overall customer service strategy
- Company information privacy
- Knowledge in latest technology
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- Dynamic challenges
- Management challenges
- Cultural/language communication risks
- Security risks
- Legal concerns
- Time zone challenges
- Knowledge transfer challenges
- Legal issues
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- Outsourcing in-house problems
- Sign up for projects without enough preparation
- Striking big deals for the wrong reasons
- Lack of legal and regulatory expertise
- Appropriate recruitment
- Shortage of technical expertise
- Up-front investment
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There are some anti-outsourcing trend booming in US, but the US Chamber of Commerce ("USCC") has evidently come out sturdily in favor of outsourcing as it considers it good for the US economy and it has reportedly decided to fight legislative moves against outsourcing of jobs to countries where jobs are being outsourced. |
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