|  Quality assurance is the process of verifying whether the customer’s specified expectations are meted or not. Hence, it is all about managing the business to see that both customers as well as supplier are satisfied with the quality & consistency of the services.
QA Process takes in all the activities from design, development, production, installation, servicing to documentation.
PDCA involves the four-step process: Plan, Do, Check and Act for the purpose of Quality Assurance. This term is also acknowledged as a Deming Cycle, Deming Wheel, Shewhart cycle, and Plan-Do-Study-Act (PDSA).
This approach:
- Increase the company’s credibility.
- Improve the work process & efficiency.
- Enable a company to compete with other.
PDCA involves a four-step process: Plan, Do, Check and Action on the way for Quality Assurance. It is also acknowledged as the Deming Cycle, Deming Wheel, Shewhart cycle, or Plan-Do-Study-Act.
Plan: In this phase, analyzation of the areas is done which need to get improved. Finding out the problem and than finding out the solutions for those problems so as to produce the desire results.
Do: In this stage, changes are made on those particular regions on which you have made a decision during the plan stage. If possible, changes should be implemented on a small scale.
Check: Testing out whether the client’s need are been executed or not. It is an important step in the PDCA cycle to examine how well the changes are functioning.
Act: Once the planning, implementing and monitoring of a change is done, you must see whether to go on with that particular change is worth or not. |
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