| KPO may miss $12 bn mark |
06/30/2007 |
| In India, by 2010, $3 billion knowledge process outsourcing (KPO) markets may not reach the expected figure of $ 12 billion.
Over the last few years, Information technology (IT)/business process outsourcing (BPO) industry has full-fledged at a rate of 30-40 per cent. It is assumed that though on a lower base, KPO market in India will outshine this.
Research firm TPI deems .... |
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| India braces for skills shortage |
06/29/2007 |
| According to the PHDCCI, PHD Chamber of Commerce and Industry, in the next five years, India should brace up for the dearth of 5 million to 6 million trained professionals, as the educational institutions in the private and public fields are not making the frantic efforts to produce and promote skill sets of professionals to meet the requirements.
PHDCCI president Sanjay .... |
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| India seeks higher-value outsourcing work |
06/29/2007 |
| Indian companies are flattering to become the foremost player in the International arena. They are hiring assertively in the United State, thereby reversing the former trend of transferring the Indians to work in America on the basis of fleeting visas.
There is a latest trend across the India, where KPOs are trying to elevate their value chain. Indian analysts examine .... |
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| BPO scales a new peak with version 3.0 |
06/28/2007 |
| Thanks to the BPO Version 3.0, which has festooned 5, 00,000 staffs career with autumn colors. They are now competent to get the tasks with the top billing rates.
Sanjay Kamlani speak in reference to the third generation of BPO and touch on the subject that even in the host countries, the kind of work we used to deliver .... |
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| IT Spending to Skyrocket by 2010 |
06/28/2007 |
| A new study from Info-Tech Research Group's Indaba Division reports declare that by 2010, Annual U.S. enterprise spending on Information Technology (IT) operations and acquisitions will reach $US 1.033 Trillion. This year, the whole non-consumer IT spending is anticipated to increase by 5.24 per cent from $US 840 Billion to $US 884 Billion.
Michael O'Neil, managing director, Info-Tech Research Group Indaba .... |
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| Clients Seek New Relationship |
06/27/2007 |
| Outsourcing at present is a very much strategic decision based on the allowing of the client to concentrate on its core competencies. In the course of few years, we have observed that many companies are following the tactic of keeping the outsource management expertise in their house.
Many of the UKs enormous companies have entire team, committed in managing the .... |
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| TV18 gets into media outsourcing |
06/27/2007 |
| CNBC-TV18 and CNBC-Awaaz Channels which are operated by TV18 Group (Prajjal Saha agencyfaqs! Mumbai, May 14) are presently being observed as a hostile group which is advancing above its traditional business of television.
The media company, which has a noteworthy appearance on the Web, aims to venture into the media outsourcing service space. The TV18 Group, in association with Infosys BPO .... |
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| Seven steps to remarkable customer service |
06/26/2007 |
| Every successful business leads to customer satisfaction. From the starting the business to the set-up of the business you have to think of your customers all the time.
Deal Everything in two ways
Customers Satisfaction is the main factor for the successful business. Try to solve the customers problems at the same time try to find out the root .... |
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| Pune firm in largest-ever BPO buyout |
06/26/2007 |
| Due to the largest acquisition made by an Indian business process outsourcing company, US-based BPO Lason for $148 million (about Rs. 660 crore) has come into the possession of Pune-based HOV Services. The leveraged buyout is valued 3.5 times the acquirer's current turnover. If its March 31, 2006, figures of Rs 164 crore (Rs 1.64 billion) are taken into account.
Up .... |
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| BPOs find smaller towns attractive |
06/26/2007 |
| Factors like-- sky-rocketing price, capacity problem, high attrition rates, wage inflation and shortage of talent are driving business process outsourcing firms to move towards tier-II and tier-III cities. Thanks to this move, the estimated $9.5 billion sectors of export and domestic revenue are under the ray of hope about maintaining its cost advantage.
According to India IT Services Executive Report .... |
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